If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Shipping Information
Free shipping in Canada on orders $150+ and to the U.S. on orders $200+
Returns & exchanges
To learn more about our Return & Exchange Policy, click here.
Support?
Our customer support team is available and ready to assist with any questions or concerns. Whether it’s about your order, products, or just some haircare advice—we’ve got you covered.
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Warranty
To assure you of our confidence in our products, we offer a one-year warranty from the date of your purchase.
During the one-year warranty period, we will repair or replace, at our discretion, any electrical hair tool found to have manufacturing defects or faulty workmanship, free of charge. This warranty applies only to the original purchaser and is non-transferable.
Please review the following terms and conditions of the warranty:
The warranty period begins from the date of purchase as stated on your proof of purchase.
This warranty covers defects in materials or workmanship that may occur during normal use of the electrical hair tool.
The warranty does not cover damage caused by misuse, abuse, accidents, unauthorized repairs or modifications, or failure to follow the provided instructions.
To initiate a warranty claim, please contact our customer service within the warranty period. You may be required to provide proof of purchase and the product's serial number. This warranty does not cover any consequential or incidental damages, including but not limited to loss of use, loss of profits, or any other economic losses. We believe that our electrical hair tools will provide you with excellent performance and reliability. In case of any issues, please reach out to our customer service, and we will be happy to assist you.
Proudly Canadian
Small, family-owned and operated business
Fast Free Shipping
Free shipping in Canada on orders $150+ and to the U.S. on orders $200+
Rewards
Earn reward points on every order.
Customer service
Our customer support team is available and ready to assist with any questions or concerns.
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